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How bb88bb Handles Your Personal Information

Your account data, payment details, and browsing activity are handled with care at bb88bb. This policy explains exactly what we collect, why we collect it, and how you can access, update, or remove it — with availability depending on your local law and eligible…

Account Data ProtectedbKash, Nagad, Rocket Transactions CoveredYour Rights, Clearly StatedBangladesh-Focused Policy
bb88bb How bb88bb Handles Your Personal Information
REACH OUR PRIVACY TEAM

Contact Us About Your Data

If you have a question about how your data is used, want to request a copy of what we hold, or need to update your account details, our support team handles privacy requests directly. Reach out through any of the channels below and we will respond as quickly as we can.

Live Chat Start a chat from the account menu on your phone or desktop. Our team can handle data access and correction requests through chat.
Email Support Send your privacy request to our support email. Include your registered account details so we can locate your record quickly.
Help Centre The Help Centre has step-by-step paths for common requests — updating contact info, reviewing transaction history, and closing your account.
HOW WE PROTECT YOUR DATA

Data Security and Your Account Rights

We use SSL encryption on every page and every transaction, so data moving between your phone and our servers is protected in transit. Account access is protected by password and, where enabled, a one-time PIN sent to your registered mobile number — the same number linked to your bKash, Nagad, or Rocket wallet. Here is what you can do with your data at any time.

Access Your Data

You can request a summary of the personal data we hold on your account. Submit the request through live chat or email and we will prepare it for you.

Correct Your Details

If your contact number, email, or payment wallet details change, update them directly in account settings or ask support to make the correction.

Cookie Controls

We use functional and analytics cookies. You can adjust cookie preferences through the settings panel on your first visit or at any time from the footer link.

Account Closure

Closing your account does not erase all records immediately — transaction data is retained as required by applicable financial regulations in your jurisdiction.

Common Questions About Your Privacy at bb88bb

These are the questions we hear most often about how your data is handled. If your question is not here, contact support directly.

We collect your name, contact details, and the payment method you register — such as your bKash or Nagad number. Device and session data is also logged to secure your account.

We share data only with payment processors handling your bKash, Nagad, or Rocket transactions, fraud-prevention services, and authorities where required by applicable law. We do not sell your data.

Transaction records linked to bKash, Nagad, Rocket, or bank transfers are kept for as long as financial regulations in your jurisdiction require. Session logs are cleared on a rolling schedule.

Yes. Contact our support team via live chat or email with your registered account details. We will compile and send you a summary of the personal data we hold.

Go to account settings on your phone or desktop and update your details there. If you run into any issue, live chat support can make the correction directly on your account.

This policy governs any data we hold regardless of where you access from. However, platform availability depends on your local law and eligible regions — check local regulations before using the service.
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Privacy Policy

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.